Consumers have a right of withdrawal.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

Please note that the right of withdrawal is excluded for contracts for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

To exercise your right of withdrawal, you must inform us (WIWYN GmbH, Alter Wall 32, 20457 Hamburg, represented by the Managing Director Martin Fels, telephone +49 (0)38851 338007, shop@clubtags.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached model form for this purpose, but this is not mandatory. You can also find the model withdrawal form or another clear statement on our website (https://www.clubtags-shop.de/widerrufsbelehrung/) electronically and submit it. If you make use of this option, we will immediately send you confirmation of receipt of such a revocation (e.g., by email).

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Returns should only be sent to this address:

club tags
"Return"
Red Street 32
19246 Valluhn

End of cancellation terms

If you want to revoke the contract, please fill out this form and send it back.

WIWYN GmbH
Alter Wall 32, 20457 Hamburg

Email: shop@clubtags.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

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Order on(*) _______________/ received on(*) ____________________

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Name of consumer (s)

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Address of the consumer (s)

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Signature of consumer(s)

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Date

(*) Delete as appropriate